1. Introduction

BoldRik ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website at boldrik.com, use our client dashboard, or engage with our web development services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

  • Contact us: Name, email address, company name, phone number, and any details you share in your message.
  • Create an account: Name, email address, and password for accessing the client dashboard.
  • Start a project: Business details, project requirements, content assets, and login credentials for third-party services needed to complete your project.
  • Submit a support ticket or message: The content of your communication and any attachments.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • Usage data: Pages visited, time spent on pages, click patterns, and referral sources.
  • Device information: Browser type, operating system, screen resolution, and device type.
  • IP address: Used for security, analytics, and geographic insights.

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your experience on our website. These include:

  • Essential cookies: Required for the website to function properly (e.g., authentication, session management).
  • Analytics cookies: Help us understand how visitors interact with our website so we can improve it.
  • Preference cookies: Remember your settings such as dark/light mode preference.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our web development services
  • Communicate with you about projects, invoices, support requests, and account matters
  • Process payments and manage billing
  • Send relevant updates about our services (only with your consent)
  • Analyze website usage to improve user experience and content
  • Protect against fraud, unauthorized access, and other security threats
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your data only in the following circumstances:

  • Service providers: We use trusted third-party services for hosting, payment processing, email delivery, and analytics. These providers only access the information necessary to perform their services and are bound by confidentiality agreements.
  • Legal requirements: We may disclose information if required by law, court order, or government request.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With your consent: We may share information for any other purpose with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encrypted data transmission (HTTPS/TLS)
  • Hashed and salted passwords
  • Regular security audits and updates
  • Role-based access controls for internal systems
  • Secure server infrastructure

While we take reasonable precautions, no method of transmission or storage is completely secure. We cannot guarantee absolute security but will promptly notify affected users in the event of a data breach.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:

  • Account data: Retained while your account is active and for up to 30 days after deletion.
  • Project files: Retained for the duration of the project and up to 90 days after project completion, unless otherwise agreed.
  • Invoice and billing data: Retained for up to 7 years as required for tax and accounting purposes.
  • Analytics data: Aggregated and anonymized after 26 months.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to processing of your data for certain purposes, including direct marketing.
  • Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at hello@boldrik.com. We will respond to your request within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure that any international transfers of data are protected by appropriate safeguards, including standard contractual clauses and adequate data protection agreements with our service providers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. For significant changes, we will make reasonable efforts to notify you, such as through a notice on our website or by email.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: